The Partners we know and Trust
Partners & Platforms We Support
We build your IT stack on trusted tools—so you get reliable uptime, stronger security, and support that doesn’t depend on “some random app.
When you hire an MSP, you’re not just hiring help desk support—you’re choosing the tools that run your business every day. Email, files, backups, Wi-Fi, security, phone systems… it all works (or doesn’t) based on the technology behind it.
At Goober Support, we work with a curated set of platforms and vendors that are widely adopted, well-supported, and proven in real-world business environments. That means fewer “mystery tools,” fewer dead ends when something breaks, and better long-term stability for your business.
Why Our Partners Matter to Your Business
Most IT headaches come from one of three problems:
Tools that don’t integrate well (you’re duct-taping systems together)
Products with weak support (your business becomes the test environment)
Security gaps between vendors (“not our problem” finger-pointing)
We choose tools that help us deliver what you actually want:
Less downtime through stable, supportable systems
Better security with strong account controls and modern protection layers
Faster resolution because our team knows the platform and can act quickly
Cleaner accountability because you’re not stuck between 4 vendors blaming each other
Our Partner Ecosystem (What We Use These Tools For)
Below are the companies and platforms you’ll most often see in the environments we support. Some are household names; others are specialized tools used by IT providers to deliver reliable service.
Note: Logos and brand names are the property of their respective owners and are used here to identify technologies we support.
Microsoft tools are a core part of how many businesses run—especially for email, collaboration, and everyday productivity. We help clients deploy, secure, and support Microsoft-based environments so teams can work efficiently without creating security holes.
Kaseya provides tools commonly used by MSPs to deliver proactive support—things like monitoring, automation, and management processes that help prevent issues before they become downtime.
Google’s workspace tools are widely adopted for teams who want simple collaboration, fast file sharing, and cloud-first workflows. We support Google environments and help clients keep them organized, secure, and manageable as the company grows.
Reinvent Telecom provides cloud communications for modern business phones—VoIP, call routing, and flexible calling for office and remote teams. Services include Hosted PBX/UCaaS, SIP trunking, and Microsoft Teams calling options like Direct Routing.
Backups shouldn’t be “set it and forget it.” The real question is: can you recover quickly when something goes wrong? Datto is commonly used for business continuity and backup strategies designed to reduce downtime and support faster recovery.
Your network is the foundation for everything: cloud apps, VoIP calls, security controls, staff devices, guest Wi-Fi—everything rides on it. Ubiquiti is widely used for business networking gear that supports secure, dependable connectivity.
For Vendors: Want to Become a Partner?
If you’re a technology provider and want Goober Support to evaluate your platform, we’re open to conversations—but we’re selective. Our clients rely on us to choose tools that are secure, stable, and supportable.
What We Look For
Clear MSP/channel program structure and documentation
Reliable support escalation paths
Security posture and transparency (including incident communication)
Integrations that reduce complexity (not create it)
Pricing that makes sense for small and mid-sized businesses
A product roadmap that shows long-term viability
What to Include in Your Emai
To speed things up, include:
Product overview + who it’s best for
MSP/channel program details
Security documentation (SOC reports if applicable, security whitepaper, etc.)
Pricing model + onboarding requirements
Support structure and escalation process
Demo access (and trial access if available)
Subject line suggestion: Partner Inquiry – [Company Name] – [Product Category]
Frequently Asked Questions About Goober Support Partners and Platforms
Do you only use the tools listed on this page?
These are some of the most common platforms and vendors you’ll see in the environments we support, but the right stack depends on your needs. Our focus is consistency, supportability, and security—so we standardize where it makes sense and stay flexible where your workflow requires it.
Can you support our business if we’re already on Microsoft or Google?
Yes. Many Sussex County businesses are already using Microsoft or Google tools. We can step in to stabilize the environment, improve security controls, and support users—without forcing an unnecessary rip-and-replace.
Do you resell licensing, or do we buy direct?
Either can work depending on the tool and what’s best for your setup. The key is that licensing, access, and security are managed cleanly so there’s no confusion when support is needed.
Why does the network vendor matter for VoIP and cybersecurity?
Because everything rides on the network. Poor Wi-Fi and weak network design cause dropped calls, slow cloud apps, and security gaps. A stable, well-configured network makes VoIP clearer and security controls more effective.
If a vendor contacts you, do you automatically start using their product?
No. We test and evaluate tools before recommending them to clients. If it doesn’t meet standards for reliability, security, support, and real-world usability, we won’t deploy it—regardless of marketing claims.
What It Means When We “Work With” a Vendor
We get asked this a lot, so here’s the short version:
- We implement and support solutions from these vendors in client environments
- We recommend tools based on real-world stability and security—not hype
- We avoid tool sprawl and focus on systems we can support well
- We stay accountable (you shouldn’t have to manage 6 vendor relationships to get one issue fixed)
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Our mission is to empower small businesses with premium, enterprise-grade IT solutions—ensuring security, efficiency, and growth through expert support.